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Date Published: 14/03/2023

ARCHIVED - Over 5,000 issues were tackled in Alhama and Condado in 2022 thanks to the citizen participation app

ARCHIVED ARTICLE -

Municipal brigades attended more than 5,600 incidents last year which were reported on the ‘MejorAlhama’ app

<span style='color:#780948'>ARCHIVED</span> - Over 5,000 issues were tackled in Alhama and Condado in 2022 thanks to the citizen participation app

The ‘MejorAlhama’ app, a programme which was launched in 2017 by the Alhama de Murcia Town Council to improve communication and citizen participation, has been downloaded more than 1,500 times in the last five years, and helped the Town Hall to attend to more than 5,000 incidents of importance to local residents in 2022 alone.

With the app, anyone who lives in Alhama, on the Condado de Alhama urbanisation or in the surrounding areas can contact the Town Council directly to report any incidents they come across, and of course to request a solution.

Local Councillor for Infrastructures and Public Services, Antonio García, explained that 90% of reported incidents are resolved within a few days, some even the very next day.

But the real heroes of this story, “those who really make this tool work,” says Francisco Arroyo, head of the Municipal Warehouse, are the municipal operators who carry out the work, “the real protagonists”.

In a presentation this week of the annual statistics for the app, he explained that 350,000 euros were spent resolving 4,890 of the residents’ 5,601 reported issues in the last year. In Arroyo’s words, there have been “4,890 problems that we have taken away from people”.

The most common incidents reported on the app are those relating to electricity supply problems, while the Guadalentín sports complex is the place where the highest number of problems have been solved.

Download the MejorAlhama app on Apple iStore or on Google Play

For more local news, events and visiting information go to the home page of Alhama Today

Image: Ayuntamiento de Alhama de Murcia

Address

Tourist Office Alhama de Murcia, Plaza Constitucion. Frente Auditorio, nº 10, 30840, ALHAMA DE MURCIA

Tel: 968 633 512

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Oficina de Turismo de Alhama de Murcia

Alhama de Murcia Tourist Office

Alhama de Murcia Tourist information office is located on the edge of the Plaza de la Constitución, just a few metres away from the underground car park and the Town hall of Alhama de Murcia.

The tourist office offers free guided audiotours in English which take visitors around the historical sites of interest in Alhama. These be loaned at any time, although allow an hour and a half to complete the tour, and when loaning the audio equipment visitors are asked to leave passports or ID cards with the tourist office.

The office also carries a full range of leaflets for the archaeological museum of Los Baños, which is built around the historic spa which gives Alhama its name, and the mountains of Sierra Espuña, which is also an important area within the municipality of Alhama. Areas such as El Berro and Gebas have a number of interesting routes which can be followed and there are several picnic areas and good walking routes within the Sierra Espuña natural park.

The tourist office also carries leaflets for the many cultural events and fiestas which take place in Alhama throughout the year, including Los Mayos, Semana Santa, Christmas,the Romería of La Candelaria and the Auto de los Reyes Magos in El Berro.